Nov 19 2007
Highest Ranking for Sony Ericsson in Mobile Phones Customer Satisfaction Study
Posted by: Sierra in Sony Ericsson

"Sony Ericsson continues to show a strong commitment to the North American market with an expanding portfolio of compelling devices for every consumer. Receiving the top ranking in the J.D. Power and Associates study is a reflection of Sony Ericsson's ongoing ability to deliver eye-catching, feature-rich and high-quality products that enhance the consumer experience," said Najmi Jarwala, the president of Sony Ericsson North America, referring to the top raking in the customer satisfaction performance among wireless mobile phone brands, and in wireless mobile phones brands revealed by the J.D. Power and Associates Canadian Wireless Customer Satisfaction Study last week.
The score of 741 showed that Sony Ericsson is the first, and it had also a good ranking in features and battery function categories.
In Canada the score was of 728 for features, physical design, battery and operation factors.






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